SUPPORT

 For any question related to the software, you can contact us by email : support@opencv.com

If you have questions related to your search for employment, do not hesitate with us to make share of it. We will try to direct you as well as possible conseil@opencv.com

FAQ provides answers to some questions that are commonly asked about the OpenCV.

Q: How can I Export resume from OpenCV to Microsoft Word?
A: OpenCV 3.x includes several new features, including: export resume to Microsoft Word, text and html formats. If you have OpenCV v1.0 or v1.1 download and reinstall OpenCV version 2.x. Export to MS Word and html formats is available for registered users only. To register the program visit our order page.

Q: I don't have FTP site. How can I publish a resume file via FTP?
A: You can use free FTP service using WEB Sites:
www.free.fr
www.voila.fr
www.ifrance.com
www.chez.tiscali.fr
www.multimania.lycos.fr
www.freesurf.fr
All of this sites can be accessed through FTP.

Q: I've never written my own professional resume before. Can you help me?
A: OpenCV is like having a resume guru. Our program does the thinking and writing for you. In only 15 minutes, create a foundation resume to use for the rest of your career life! You can edit, print and cut and paste it into any job site, send it via e-mail and ftp. Tell your friends how easy it to write a resume! Our professionally designed templates will help you to prepare effective well-written resumes. A well-written resume is important in making that first impression.

Q: When I try to install it comes up with an error message file instmsia.exe not found. Could you please help?
A: Microsoft updated their installation program after they released Windows 98. Our software requires that you have the updated installer. We do not include it in the download, because it increases the size of the download, and because most users have already installed the latest Windows installer.

If you get this error message, you can download a free upgrade file, and run it to update your Windows installer. Then run the OpenCV Installer again, and it should work.

You can read more about the installer at the Microsoft website:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305496

Here are links to a 1.4 MB download. PLEASE NOTE: This software is created and provided by Microsoft, and Sarm Software cannot guarantee its effectiveness or compatibility with your computer.

If you have Windows 95/98/Me download this:
http://www.opencv.com/setup/instmsia.exe

If you have Windows NT 4.x download this:
http://www.opencv.com/setup/instmsiw.exe

After downloading, run the program. Then re-run the OpenCV installer.

Q: When I print resume I have Footer and Title. How can I remove them?
A: OpenCV uses the same setups as Internet Explorer. Open Internet Explorer, press menu items File-> Page Setup-> Footer and Header. Select and edit these items.

Q: Where can I find Cover Letter examples?
A: OpenCV has several examples of Cover Letters. You are free to use them. Run OpenCV, open dialog box Send Resume by E-mail and press button Cover Letter examples.

Q: Can I print, export or send via e-mail selected parts of the resume?
A: The OpenCV database engine is split into Published Sections, each mirroring one of the possible sections of a resume. These sections are: Personal Info, Objective, Summary, Educational history,Employment History, Honors/Awards, Skill Areas, References, Publications. You are able to work with each of these sections - print, export, send via e-mail and upload to FTP.

Q: I have downloaded the newest version and it seems to have more of the features I need. What are the chances you would send me the unlock code for this version so I can use it instead of the old one? Can we swap?
A: Yes. Once you've purchased your registration code - you will receive free licences to future versions of OpenCV.